Privacy Policy
Information We Collect
We collect information you provide directly to us, such as when you:
- Contact us through our website or email
- Request a consultation or quote
- Engage our services
- Communicate with us about projects
- Request a one-time sign-in link or ask a question on an article
This may include your name, email address, phone number, company information, project details, and article questions. For article questions we also keep the article identifier, submission time, moderation decision, and the IP address in short-lived hashed rate-limit counters.
How We Use Your Information
We use the information we collect to:
- Provide and improve our software development and consulting services
- Communicate with you about projects and services
- Respond to your inquiries and requests
- Verify your email, prevent spam, draft an answer from the article with an AI service, and let Clint review it before publication
- Send you relevant information about our services (with your consent)
- Comply with legal obligations
Article Questions
A one-time email link verifies your mailbox. We store your email and question privately in our admin system. Our AI provider receives the question and relevant article excerpts to prepare a draft; Clint reviews, edits, approves or rejects it. Only approved questions and answers appear publicly, without your email address. hCaptcha checks sign-in and submission to reduce spam and receives interaction data under its own privacy terms. Sign-in tokens expire after 15 minutes and sessions after 30 days. You can request access or deletion using the contact link below.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:
- When required by law or legal process
- To protect our rights, property, or safety
- With trusted service providers who assist us in operating our business (under strict confidentiality agreements)
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure data storage and transmission
- Regular security assessments
- Access controls and authentication
- Staff training on data protection
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
CE Intelligent Software Solutions
Tamborine, Qld, Australia
Service Areas: Brisbane, Gold Coast, and remotely Australia wide
ABN: 29 151 340 085